Benefits Included

Member Details 1 Adult

Tele-consultations – Doc on call / GP/ (MBBS)-Unlimited
Nutritionist Tele consultations-Unlimited

Annaul Health Check up- 1 (83 Parameters)

Wallet Coverage

• Doctor Consult Cashless Wallet- 3000 (750 sublimit PM)
• Medicine Reimbursement Wallet- 2000 (750 sublimit PM)
• Labs Cashless Wallet- 3000 (750 sublimit PM)
• Home Care Reimbursement Wallet- 2000 (750 sublimit PM)
• Medicine Discount- upto 20 Percent
• Labs Discount- upto 50 Percent
• Eyeglasses Discount- upto 10 Percent
• Speciality consultation Discount- upto 30 Percent

Steps to avail services:

How to Avail Teleconsultations (General Physician (MBBS), Specialist (MD/DM) and Stress Management):

1. Download Livlong 365 App & Book an appointment with GP or Specialist directly or call Livlong 365 Customer service number 1800-2020-600 (Mon-Sun) for appointments
2. Verify your registered Mobile No. & Policy Details
3. Our representative will appoint a general physician/specialist (as per requirement) for you
4. The general physician/specialist (as per requirement) will initiate consultation at the appointed time
5. Receive a Digital prescription on Email/SMS after the consultation

How to Avail Wallets:

1. Download Livlong 365 app & click on raise a request icon or call LivLong 365 customer service number 1800-2020-600 (Mon-Sun) to raise a service request
2. Verify your registered Mobile No. & Policy Details
3. Our representative will explain the availment process, pricing (wherever applicable)
4. Upload/Share the documents requested during reimbursement process
5. Customer receives service details and completes availment of the service

How to Avail Discounts:

1. Call LivLong 365 customer service number 1800-2020-600 (Mon-Sun) to raise a service request
2. Verify your registered Mobile No. & Policy Details
3. Our representative will explain the availment process and the applicable discounted pricing
4. Customer can make the online payment via the payment link to purchase the discounted product
5. Customer can now avail the discounted product through the LivLong 365 app or by calling customer service number

How to Avail Ambulance Services:

1. Call Livlong 365 customer service number 1800-2020-600 (Mon – Sat)
2. Verify your registered mobile number and policy details
3. Our representative will connect you with our ambulance service facilitator and book ambulance